Updated June 2015
Calbee recognises and respects the importance of maintaining the privacy of our customers, registered members (Members) and users and will only process personal data in accordance with the Data Protection Act 1998 (the DPA) and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
At Calbee, we aim to constantly provide our customers, Members, and users with quality goods and services, excellent customer service, access to useful information, and an overall pleasant interactive experience. We gather personal information to allow us to communicate with you, to process your orders, to provide an enhanced and more personalised interactive shopping experience and to inform you of special offers and discounts.
When you make a purchase using one or more of our Websites we may collect and process the following personal information:
We may also collect personal information received:
In addition, certain information may be collected automatically this information includes your IP address, UDID, browser setting, operating system, referring domain, language preferences, mobile carrier if you are using a mobile device, and other general information such as geo-location and online behavioural tracking. Information you enter is collected even if you cancel or do not complete the intended use, registration or order process.
We and any third party processors acting on our behalf may use the data collected about you to:
You can opt out of receiving marketing from us at any time by emailing us at email@example.com, We will share your data with third parties who are acting on our behalf in order to provide our goods to you. We will not sell, rent or pass your personal data to third parties for marketing purposes.
In the event of a merger, or where Calbee or substantially all of its assets are acquired by a third party, we will disclosure your personal data in connection with the acquisition.
We may disclose your information:
Your credit/debit card details that you supply will be encrypted prior to transmission over the internet. However, no transmission of data over the internet or any public network can be guaranteed to be 100% secure. Although we make reasonable efforts to safeguard your personal information once we receive it, we cannot guarantee the security of information you transmit to us.
Please note that we cannot guarantee that any email sent from you to us will be received by us or that its contents are or will remain secure during or following transmission. Likewise we cannot guarantee that emails sent by us to you are secure. If you have any concerns about the security of email transmissions to or from us, you may prefer to telephone or write to us instead.
If you are using a public computer, we recommend that you always log out and close the website browser when you complete an online session.
Parts of the Website (such as purchase) may require registration and log-in processes in which you will select a username and password. Any username and password selected by you or provided to you must be kept confidential at all times. All activities that occur using your password are your responsibility, whether or not authorised by you. You agree to immediately notify us of any unauthorised use of your password.
A "cookie" is a small file stored on your computer by a website which gives you a numeric user ID and stores certain information about your activity on the site. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site. Cookies allow a website to recognise a user's device.
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For more information about cookies and instructions on how to adjust your browsers settings to accept, delete or reject cookies, see here.
The DPA gives you the right to access information held about you. Your right of access can be exercised by writing to us using the postal address in the contact us section below. Any access request may be subject to a small statutory fee to meet our costs in providing you with details of the information we hold about you.
You have the right to opt out of any marketing communication that we may send you.
You have the right to ask us to update and correct any out-of-date or incorrect personal data that we hold about you by using the contact details in the contact us section below.
Lasted updated in June 2015